If you have arrived at this page it is probably because I have asked you for a deposit to secure your appointment or because I have asked you to pay a cancellation fee (see below for T&C’s). Please fill in the required amount below to secure your appointment/pay your cancellation fee.
When you book an appointment with Emerald Dreams, unlike other salons, I set that time aside just for you. If you cancel with late notice or simply do not show up at all, it inconveniences the many other clients that have been turned away because I was fully booked. I require a minimum of 24hrs notice if you wish to cancel or re-schedule your appointment.
In order to secure you appointment, I require a 50% deposit to be paid at the time of booking.
Your funds will be sent to me via paypal, however please do not worry if you don’t have a paypal account yourself as you can pay by most dr/cr cards. Alternatively ring me on 07966 162046 and I can take payment over the phone.
NB. Shrinking Violet Wraps take 2 hours out of my diary and is a very popular treatment. Deposit is non refundable if cancelled within 48 hours of appointment. Thank you for your understanding in this matter xx
Your Right To Cancel/Rearrange Appointments
The following terms apply to all appointments made for Monday to Sunday – excluding wedding make-up. See below for special terms applicable to wedding make-up.
At least 24 hours notice is requested if you need to cancel or change your appointment (with the exception of Shrinking Violet Fat Loss Body Wraps which require 48hrs due to their 2 hr booking slots). Otherwise the late cancellation costs as laid out below will be charged.
Cancellation or change of treatment times within 24 hours of your booking will incur a charge of 50% of the full treatment value. If you fail to show for the appointment, your treatment(s) will be charged at full cost. If part of a booking is cancelled or changed after arrival, the full cost of the treatment(s) as booked will remain payable upon departure.
As Emerald Dreams is unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with the salon (verbal or written) forms a legally binding contract.